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Where do I find the processing status of uploaded sonar logs?

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If you have submitted sonar logs through the Chart Installer from your card, through Plotter Sync, or through the mobile device from SonarChart™ Live (connection to a wireless sonar/plotter) you may be interested to follow the status of log processing to understand when updated charts are available.

To do this, you will need to log on to your account through Do this by going to the My Account page on our website:

You can also log in direct through the website by going to and selecting the "Login" button from the Profile icon in the upper right of the screen.

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You may need to log in if you have not been to your account before on the site.

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Once you have logged in you will be taken to your Account page. You will see a section for My Sonar Logs. Clicking on the Processing Status will allow you to access your table.

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The table will show logs in Processing, those that are Ready (which means processed and released to SonarChart on your mobile device for a chart update, or downloadable to your card), or Rejected (those that had some processing error, bad depths, positions, time stamp, corruptions etc.).  

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Clicking on the time/date stamp will allow you to view that track.  Keep in mind, a single day track may be broken up into track segments so you may see multiple track legs corresponding to one day's recording.

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