Navionics Help


Android: Error 403 in Google Play Store

This error happens when you download the same app using different Google accounts on a single device.

First, try rebooting your phone. This is usually done by holding down the power key until the device shuts off, then using the same key to power it back on again.

If that does not correct the problem, delete the Play Store cache and data.
  1. Open your device Settings.
  2. Tap Apps.
  3. Tap the 3 dots icon (at the upper right)
  4. Tap Show system apps to display preinstalled apps.
  5. Find and tap Google Play Store.
  6. Tap Storage.
  7. Tap Clear cache.
  8. Tap OK.
  9. Restart the device and check for the problem.
And finally, if that does not work, try removing your Google Play Store account from the device and adding it back.

Follow these steps to remove the account:

  1. Go to Settings.
  2. Tap cloud and accounts.
  3. Tap accounts.
  4. Select the Google account (if your multiple accounts, pick the one you’re using for Google Play Store).
  6. Tap REMOVE ACCOUNT to confirm.

And follow these steps to add your Google account again:

  1. Go to Settings.
  2. Tap cloud and accounts.
  3. Tap accounts.
  4. Tap Add account at the bottom.
  5. Select Google.
  6. Provide the screen unlock if prompted
  7. Enter your Google account credentials.

After the account is added, open Play Store right away and then try to download any application. If the error 403 still shows up after this, then you have no other choice but to reset your phone.

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